At Beetronics, we want you to be totally stoked with every purchase. That's why we've got an awesome 14-day Money Back Guarantee that's all about making you happy.
You may return an item purchased from Beetronics Store under the following conditions:
- All items must be in it's original, new condition and perfect working order.
- All items must be returned in it's original packaging, including any goods it may have come with (picks, sticker, manual, etc).
- All items must be returned within 14 days of your receiving it.
- A copy of your receipt must be included with it (or emailed to us).
- Shipping costs are non-refundable.
- You will be responsible for paying the shipping costs of your returned item.
Once your return arrives safely back in our hive, our hardworking bees will inspect it with care. Just a heads up, if the item isn't in its original condition, there might be a restocking fee. Oh, and please note that we can't accept returns after the 14-day period, no matter what.
Once your return is approved, we'll speedily process your refund, and you should see it back in your account within 5-10 days, depending on your card issuer. It's like pollen spreading joy!
Here are a few more things to keep in mind:
If you bought from an authorized Beetronics dealer, their return policy might apply, so check it out.
Custom ordered pedals, specially made for you, can't be refunded. We hope you understand, beeautiful.
Merchandise and accessories are non-refundable, so choose your awesome gear wisely.